Unlike many other shared services, we only work within councils. Our people talk like you, are passionate about public service, understand your challenges, and love increasing the impact of the services we’re delivering – together.

People driven services
Our 1,000+ people are the experts in Council back office services, from Asset Management to Finance, Legal & Governance to HR, Payroll to ICT, Enforcement to Procurement. And this focus has helped us develop into one of the UK’s largest public sector shared service arrangements.

Not for profit – for community
Essentially, we combine the best bits of the private and public sectors: a passion for community, with the ambition, drive and energy of a commercial company. And, as a not-for-profit, you only ever pay what your service actually costs to run. So instead of enriching an outsourcer’s shareholders; you and your borough are the only people to benefit from our shared service.

A model built with, and for, you
Our approach makes everything simpler. We’re a section 101 delegation, so you don’t need to manage a tender process. And because we focus on council services, we work quickly – for example building a borough wide parking solution from scratch in under a month. And with just one account manager overseeing every aspect of your services, any questions are answered: fast.

At one source, our people use their industry leading strategic and operational experience to create more efficient and effective solutions for the public sector. That starts with thinking, acting and working just like you do. Knowing what works, and what doesn’t, together designing solutions to help make life better for everyone.