oneSource Enforcement Services is a shared service between the London Boroughs of Newham, Havering and Bexley. We work with the partner councils to recover debts and maximise income.
oneSource provides innovative and high quality support across local government shared services. Our Specialist enforcement services team provides an ethical and professional approach to the collection of local authority debt:
- Road traffic
- Business rates
- Council tax
- Commercial rent
- Sundry debts
- Debt repayment surgeries
Our Enforcement Agents only have access to view the accounts that they are allocated to. They can view accounts using their iPads.
Our clients can access the cases that we deal with through our database and updates on accounts. This is very time efficient as it allows clients to make changes directly rather than contacting us to make these changes.
oneSource Enforcement Services have a highly qualified office team who are able to advise and aid customers.
Our office staff are committed to customer care and provide a quality service.
They liaise with staff of all departments, customer services and also external organisations.